Click here to access the slides.
Click here to access the slides.
Listening Between the Lines: The Stories Consumers Tell Bots vs. Humans – Kristian Aloma
Kristian Aloma, Founder and CEO, Threadline
Chatbots and AI moderators promise scale, honesty, and efficiency—but at what cost? Research shows people may disclose more freely to bots, yet share less emotional depth. Humans, by contrast, excel at empathy and resonance but risk introducing bias and inhibition. In this session, Kristian A. Alomá, PhD—founder of Threadline, a narrative psychology-based research agency, and president of the Society for Media Psychology and Technology—unpacks the enigma of storytelling to machines: where AI shines, where humans still matter most, and how we can borrow strengths from one to improve the other. The talk closes with a provocative roadmap for when to use AI, when to use people, and when to bring them together.