CX, UX and HX

16 March 2020

Speaker Session Watch Slides
Fiona Blades What is CX and where is it heading? Watch → Slides
Andreea Coca CX’s Coming of Age Watch → Slides
Matthew Hellon, Jack Miles Using UX Thinking to Accurately Measure Value Watch → Slides
Dmitry Gaiduk One App Instead of Lab: how to optimize mobile experience and conversions with right user testing Watch → Slides
Amélie de Brem, Ray Poynter Move over UX and CX, here comes HX – Human Experience Watch → Slides
All recordings

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