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The way we interact with one another keeps evolving. Most survey research connects with respondents through email and the telephone—two relatively old methods of communicating. But what about texting, apps and voice assistants like Amazon Echo and Google Home? How will they change the way we do survey research? This presentation reviews the results of a series of studies conducted in Canada and the U.S. on alternative methods of recruitment and survey taking—including text, apps, voice to text, video open-ends, passive monitoring, AI-driven chatbots and virtual assistants. Also considered are implications for the kinds of questions we ask.

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